VW 80 cm (32 inches) Frameless Series HD Ready Android Smart LED TV VW32S

TV picture Quality good as compared to LG... Sound is also good..

I recently purchased a VW TV based on the product listing, which clearly mentioned that it is an Android-based Smart TV. However, upon using it, I was shocked to discover that it is a cloud-based TV and not Android-based at all. There is no connection to Android or any features typical of an Android OS.I immediately lodged a complaint with Amazon, and I must commend their support team for being helpful during the process. However, my experience with VW customer service was extremely disappointing.A representative from VW's customer care called me and was extremely rude in her communication. Even worse, she tried to mislead me by insisting that Android TV and Cloud TV are the same, which is completely false. She kept repeating that “both are 200% the same,” despite me asking clearly and repeatedly.As someone with basic knowledge of operating systems, I confirmed through other technical sources and Amazon technicians that Android OS and Cloud OS are entirely different. The VW customer care’s attempt to mislead and confuse a customer with false information is unacceptable and borders on cheating.This kind of misrepresentation and poor service should be a warning to future buyers. Please do not buy this product. The product listing is misleading, and the customer service is the worst I’ve experienced.

Picture, brightness and sound quality is ok. Not brilliant, but nice at this price range. Go for it if your budget is less. It supports only cloud TV. Overall good value for money.

Good product best price

Wow for this cost I got the good quality one and features in it also awesome.

Good quality

Update: Bought in June 2019 and It's Sept 2020. Never faced any issue. But do note a few things:1. You'll never get any OTA update.2. There's no way to mute notifications of the installed apps. So, they keep making sound whenever notification is received.Get the best out of this TV by reading this review. Let's start:I bought the 32 inch smart TV (no air remote of whatever they call - that keyboard on the back of the remote) for 8100 (8999/- was the deal price and 10% discount on SBI card at that time).The installation was hassle free and the guy came well within 2 days. No issues of any kind. The only bad thing was that I was sent the manual for the different version (the one with keyboard on the remote's back).I'm fine with the video quality but audio lack Bass completely. It's okay for watching serials/news etc but for music and movies, one may find it bland. The total space is around 5GB which will be shared among the apps you'll be installing and the data you'll be downloading. It's sufficient actually.I am not using Dish or cable but use apps like JioTv/Hotstar and other free apps :P As I have 20 mbps net, I never face buffering issues.BONUS: This TV has fully functional integrated GOOGLE PLAY STORE apart from the TV Store. Check attached screenshots and read Tip 3.Issue 1. Remote on android phone:As other reviews said that EShare app can be used to use phone as a remote but I didn't receive that on my TV and tried several versions of the same but to no avail.Solution 1:Found this app named 'CetusPlay' on TV store. Installed that on TV and installed the same on phone (from Google Play store). Do note that I had tried several apps prior to that but none of them worked.Issue 2:Even Cetus Play doesn't connect to the TV despite showing the common WiFi the TV and phone are using.Solution 2:Check your router's settings and disable 'AP Isolation' somewhere from Wireless settings.Issue 3:All devices can't Cast to the TV.Solution 3:Mi and some companies allow casting whereas some others like Motorola won't allow that as these companies supports Google (Chromecast) and not Miracast. Still, you can at least cast your downloaded videos/photos using CetusPlay app. You can also stream videos/movies through CetusPlay by clicking 'Link Transfer' from the menu options.Tip 1: If you find it difficult to use phone as a remote, buy a wireless touchpad + keyboard for approx 500/- It's sure worth it.Tip 2: If you have Jio SIM, you can use JioTV for TV. Find and download JioTV app from TV store and watch HD channels without any issue - even star network channels without needing Hotstar app.Tip 3: Open Google Play Store: Connect to CetusPlay app => Click My Apps => Click 'System apps' folder => Find and click on Google Play Store once. You can add the credentials from settings option of TV or from here. Download some custom launcher from Play Store (HAL Launcher- found this the best).Cons:The remote's buttons are very hard and I feel it's not durable. So, I don't use it much.The remote's Power button - Sometimes I have to press it 2-3 times to turn it on.It doesn't have speech input.In a nutshell it's a great buy for 8100/- It's been almost a month and it's working great so far. Planning to buy a couple more in the coming months if it doesn't go kaput.

I am writing to express my deep dissatisfaction with the product and after-sales service of the VW television I purchased from your platform. The experience has been nothing short of frustrating and disappointing.Within the warranty period, the TV panel began to show serious issues. Despite repeated follow-ups, it took several calls before a technician finally visited. Upon inspection, he confirmed that the LED panel needed to be replaced.However, after more than a month of waiting, the replacement panel that was brought was defective. The technician acknowledged this, stating that the company had sent a faulty part. The TV was then taken away for repairs, with a commitment that it would be fixed and returned within a week.It has now been two months, and there is still no resolution. I am constantly being told that VW is not sending the required panel, and there is no clear communication between the company and the service center. This level of disorganization is unacceptable.It appears the company is operating without any responsibility or customer care — essentially “bhagwan bharose.”I am shocked that Amazon continues to allow such brands to sell on its platform, as this seriously damages the trust and reputation that customers place in Amazon.I urge you to take immediate action regarding this issue and strongly reconsider continuing to host such unreliable sellers on your site